2021 CONFERENCE

This two-day conference provides communications, energy services, key accounts, and customer service professionals the opportunity to expand their knowledge base and develop new skills. We bring together respected presenters from across the Public Power industry to offer insight into today’s hot topics. Register by Oct. 15th to reserve your spot!

2021 CONFERENCE: THE DATA-DRIVEN UTILTY

  • Dates: November 17 & 18, 2021

  • Location: Hotel Northampton, Northampton, MA

CONFERENCE FEES

  • TBD MEAM Members

  • TBD Non-Members

ACCOMODATIONS

  • $149.99 + Tax 

  • Call 413-584-3100 and ask for the MEAM Room Block

REGISTRATION COMING SOON
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WEDNESDAY, NOVEMBER 17, 2021
11:00 AM - Roadmap to 2050: How S9 will Impact Markets - Steve Smith, MMWEC
12:00 PM - LUNCH
12:45 PM - Leveraging Customer Intelligence in Program Design & Marketing - Zac Canders, DataCapable

1:30 PM - Time of Use Rates & Electrification - Michael Vigeant, Great Blue Research & Joyce Mulvaney, RMLD
2:15 PM - BREAK
2:30 PM - Using Data to Drive Customer Satisfaction - Ruth Slater, BELD & 
Jackie Lemmerhirt, Lemmerhirt Consulting

6:00 PM - Networking Dinner & Awards Presentation

THURSDAY, NOVEMBER 18, 2021
8:00 AM - BREAKFAST

9:00 AM - Environmental Justice - Speaker TBD
10:00 AM - Communications & Energy Services Roundtable - Jackie Pratt, SELCO (Moderator)
11:00 PM - Adjourn

SPECIAL THANKS TO OUR CONFERENCE SPONSORS:

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PREVIOUS CONFERENCES & TRAININGS


Each year, MEAM sponsors a two-day conference for public utility communications and energy services professionals.  MEAM-CES also periodically coordinates one-day training sessions for MEAM member utilities. Here is a list of all sessions presented by MEAM-CES since 2011. Click the button below to view archived presentations from our previous training sessions. 

  • 2011 Communicating Green Technology Conference | October 20-21, 2011,| Jiminy Peak, MA

  • 2012 PR & Crisis Communications for Public Utilities Conference | August 16-17, 2012 | Seabrook, NH

  • Public Records & Conflict of Interest Training | January 16, 2013 | Shrewsbury, MA

  • 2013 Energy Education Summit Conference |September 30-October 1, 2013 | Yarmouth, MA

  • Energy Efficiency Training for CSRs | November 12, 2013 | Shrewsbury, MA

  • 2014 Communications & Energy Services Conference | November 5-6, 2014 | Princeton, MA

  • 2016 Communications & Energy Services Conference | April 28-29, 2016 | Northampton, MA

  • 2017 Communications & Energy Services Conference | May 8-9, 2017 | Salem, MA

  • 2018 Communications & Energy Services Conference | May 3-4, 2018 | Sturbridge, MA

  • 2019 Communications & Energy Services Conference | May 7-8, 2019 | Plymouth, MA

Plymouth, MA | 2019