Annual Conference

April 1-2, 2026

MEAM-CES CONFERENCE

This two-day conference provides communications, energy services, key accounts, and customer service professionals the opportunity to expand their knowledge base and develop new skills. We bring together respected presenters from across the Public Power industry to offer insight into today’s hot topics.

THIS YEAR'S THEME IS

Messaging with Customers

CONFERENCE LOCATION

2026's conference will take place at the Devens Common Center in Devens, MA.

Address: 31 Andrews Parkway, Devens MA 01434

Book your hotel room by Wednesday, March 18th

Topics & Agenda

Day 1 - Wednesday April 1

1:00PM - Tour of Commonwealth Fusion Systems

(Limited to first 20 registrants)

3:00PM - Pre-Workshop Session

6:00PM - Networking Dinner

Day 2 - Thursday April 2

8:00AM - Registration and Breakfast

9:00AM - Conference Begins

Session Topics

Click Here for the Full Speaker Line Up

Loan Programs

Shutoffs & Liens Process

The Utility Ambassador: Employees & Customers

The Customer Journey: Demographics, Needs & Touchpoints

Public Power Week: Planning Messaging & Impact

6:00PM - Awards Dinner

Stronger Together Workshop

This one-day workshop will bring all levels of MLP staff together to discuss how we can create a cohesive state-wide message lauding the benefits of public power. Join us and our partner Milepost to create a successful messaging campaign.

Register for Workshop

Registration Fee

MEAM-CES operates this conference on a cost-recovery basis. To keep registration accessible, there is no upfront payment at registration. Attendees' organizations will be invoiced after the conference based on actual costs.

MEAM/MEAM-CES Member: $200

NEPPA Member: $250

Non-Member: $300

PREVIOUS CONFERENCES & TRAININGS

Each year, MEAM sponsors a two-day conference for public utility communications and energy services professionals. MEAM-CES also periodically coordinates one-day training sessions for MEAM member utilities. Here is a list of all sessions presented by MEAM-CES since 2011. Click the button below to view archived presentations from our previous training sessions.

2011 Communicating Green Technology Conference | October 20-21, 2011,| Jiminy Peak, MA
2012 PR & Crisis Communications for Public Utilities Conference | August 16-17, 2012 | Seabrook, NH
Public Records & Conflict of Interest Training | January 16, 2013 | Shrewsbury, MA
2013 Energy Education Summit Conference |September 30-October 1, 2013 | Yarmouth, MA
Energy Efficiency Training for CSRs | November 12, 2013 | Shrewsbury, MA
2014 Communications & Energy Services Conference | November 5-6, 2014 | Princeton, MA
2016 Communications & Energy Services Conference | April 28-29, 2016 | Northampton, MA
2017 Communications & Energy Services Conference | May 8-9, 2017 | Salem, MA
2018 Communications & Energy Services Conference | May 3-4, 2018 | Sturbridge, MA
2019 Communications & Energy Services Conference | May 7-8, 2019 | Plymouth, MA
2020 Breakout! Round Table | September 9, 2020 | Virtual
2021 Breakout! Round Table | June 21, 2021 | Virtual
2021 Communications & Energy Services: The Data Driven Utility | December 8&9, 2021 | Virtual
2022 Communications & Energy Services Conference | October 20-21, 2022 | Northampton, MA
2023 Communications & Energy Services Conference | June 8-9, 2023 | Hampton, NH
2024 Navigating Change | June 6-7, 2024 | Bourne, MA
2025 The Power of Communication: Engaging Communities in Public Power | June 5-6, 2025 | Amherst, MA

Training Archives

Northampton, MA | 2022

TRAINING ARCHIVES

This is an incomplete archive of presentations given at various MEAM-CES conferences and training sessions over the years. This is provided for informational purposes only. All presentations are the property of the presenters and should not be duplicated or distributed without their express written permission.

2025