Sharing Customer Account Information With Town/City Departments
This is similar to Becca's post below, but does anyone have any experience with your Town or City requesting customer account information, e.g. the amount owed on the account? If so, how does your utility handle those requests? We have a legal memo stating that information can be shared for "legitimate operational reasons" but we are looking to see what other MLPs consider that to be.
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Thanks, Jackie! I think we're pretty much in line with what you have here. And I think this specific case is similar to the example you gave of a resident owing money to different departments, but we're just covering all our bases before releasing anything.