Policies & Procedures

Hi All!

We’re currently exploring the development of a formal SOP for social media at Ipswich Utilities. Right now, several stakeholders have access to and post on our platforms (primarily Facebook), and we’d like to better define our approach moving forward. Specifically, we're looking to outline:

• Our stance on social media usage (the town has a formal social media policy that we follow, but we are looking to create our own)

• Guidelines for posting, commenting, etc.

• A communication/response plan

• Roles and responsibilities

Has anyone received a request for support from the Alliance to Save Energy? (See Attached)

Is anyone going to sign on to the letter or thoughts about doing so?

Hello,

Does anyone have a policy on utility bill inserts that they would mind sharing? I am looking to see what other utilities allow as far as bill inserts.

Thanks!

Angelica

Hi folks! For utilities that don't use ENE or NextZero for rebate tracking, what software platform do you use? RMLD has been using ANB ETrack+ for rebate tracking and it's...really bad.