Program Requirements/Ts&Cs
I am working on updating our program documentation and this includes the Program Requirements. I am looking to adapt our TMLP Saves Terms and Conditions or work off of the other MLP Program Requirements already set out. Some questions:
Do you have Program Requirements, Terms and Conditions or both?
When creating your Program Requirements and/or Terms and Conditions, did you run those by your legal department?
How often do you review and update your PRs/Ts&Cs?
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I'm attaching HMLP's Program Guide with all of our guidelines for customers on the third page. We didn't show this document to our legal department, but they have reviewed our programs.
We also don't rebate sales tax, but it isn't written down as a formal policy. This will come eventually as we work to get our entire rebate process written out more thoroughly.
The program gets reviewed at least annually, but with many changes happening at our MLP it's been every couple of months.